I ordered pajamas and used their sizing… I ordered pajamas and used their sizing chart and they are too small. I asked to exchange them and they said I need to send them back to china at my own expense even though the return address on the package is in the US. They offered me a 15% discount on a new order. Are you joking? Misrepresenting where you are located should be unlawful. Live and learn.

We just received our beautiful… We just received our beautiful beadspead/ comforter and pillowcases. So beautiful and it really makes our bedroom dazzle. We are impressed with the quality of the material and the construction. It will be a perfect summer blanket, too.

I love my blanket I love my blanket. It is soft, warm, reversible and an absolutely gorgeous design. I also love the colours.

Love my dandelion quilt! I ordered the red reversible dandelion quilt and couldn’t be more pleased. It is relatively lightweight and would be lovely on a bed, but it currently serves as a gorgeous couch cover. I would definitely order again.

Consumer support non-existant; deceptive return policy I should have checked the reviews here first. Ordered pajamas that were far too small even at XL, and wrote as instructions indicated to initiate a return/refund. The customer support is simple non-existant. Lesson learned, money lost. UPDATE: The seller finally responded here, as you see. However, I never got the promised phone call. Finally I opened a dispute through PayPal. At that point I got another email, and I learned that to return the items for a refund I would have to send them to China. The package came to me from California. Cost to return this $111 purchase would be $57. Ownkoti's policies are deceptive.