False advertising False advertising, specifically on Instagram. “Crafted from Highly Exquisite Crystal” is actually cheap plastic resin. Products of which I paid over $200 for (after advertised discounts) arrived in damaged, thin cardboard boxes. In my opinion, photographs of the lamps appear to show a “warm” white light. The products only have a setting for straight yellow or cool white light (along with other colors.) Company also advertised a “satisfaction guarantee with a money back option” which is false as customer service has been straight up rude and defensive, dismissing my concerns. I’ve been advised that they will only refund if I can show proof of physical damage or defect to product.

Good job you, Lumisom! We were very pleasantly surprised when our packages arrived from Lumisom! The 4 little lanterns we ordered were above our expectations! These days, it's hard to find quality products, but Lumisom didn't disappoint. They'll be a perfect addition to our wrap around deck next summer! They have a very nice sturdy weight, and throw a wonderful light for outside. We also ordered a couple lamps for our diningroom table, so we would have more of an ambient light in the dining area. Perfectly beautiful 💗 We'll definitely be looking forward to the addition of larger lamps for future purchases. And the price was much more affordable than other sites with simular products. Thank you for a quality product Lumisom! Mary G

So bad I thought I bought knock offs I ended up here trying to determine if the lamps I received were actually counterfeit. That’s how disappointed I am. I ordered direct from their site so I was confused with what I received. Plastic. Cheap packaging. Brutal instruction insert. These are marketed as a high quality lamp and they are absolutely not. I haven’t even charged them yet so I can’t comment on how they work but I’m certainly glad I purchased them on a black Friday promo. They do not feel heavy and well made at all. Not what I was looking for regardless of how they work. Will order the much cheaper version off Amazon if they work well enough to warrant getting more. Don’t bother buying for the inflated prices from this vendor. I gave 2 stars as they may work ok but feel very cheap for the price.

Luv the lamps and would give a 5 star… Luv the lamps and would give a 5 star rating , however when your used to Amazon Prime overnite....the lag time from order to delivery is quite slow.

I ordered two of the black lights from… I ordered two of the black lights from from this company for myself and love them. I then ordered two for my daughter-in-law, they showed them being delivered but it had to of been the wrong place. I have tried to get in touch with the company via email at least 25 times with no response. This is an incredibly terrible experience do not buy directly from the company lumisom.