Cheap products / unethical company This is a terrible company who makes cheap products. Purchased lanterns that came with a very strong foul odor, are much smaller than described, and the materials are not quality. Additionally, the light adjustment/dimmer is poor - doesn’t work as described. I attempted to return the lamps, as per the website states 100% money back guarantee, but they would not accept the return without phots/video of “defects”. Do not buy from this company - they are an unethical Chinese company. They also took several weeks to ship the items, and were not very responsive to email inquiries.

Great products I purchased several items as gift to give through out the year. All the products are beautiful, and well made. There’s such variety that it was hard to decide which of item to give.(or keep. lol)

The $600 order did not arrive The $600 order did not arrive, it was returned to sender because notice was not received. Lumison has been giving me the runaround for almost 2 months with no solutions offered. Say they will not RE ship. Customer service is very slow to respond (usually a week) and blames everyone but the company. I think at this point I have to dispute the charge with my credit card company.

I ordered a Lumizon proyector in Feb… I ordered a Lumizon proyector in Feb 2024 and I'm still awaiting the item. No confirmation of postage. I'm still awaiting item. Have contacted via email & webchat but no response. Calls divert to answer phone. I didn't realise they were based in India as website boasts UK delivery and good reviews. I'm extremely disappointed. Same item was being sold on Tik Tok shop but I opted for Lumizon direct. Do not recommend. *BEWARE**

The Lumisom lamp offers a sleek design… The Lumisom lamp offers a sleek design and versatile lighting options, making it a perfect addition to any room. Its dimmable feature and durability are impressive. Highly recommend.