Every interaction was positive, I am so happy with my new carpet. Every interaction I had with the people from Carpet One was excellent! The sales person Troy, was patient with my ever changing selection. During and after the work was being done he checked on workers and my satisfaction w them. The people who laid the carpet and hard floor were excellent at their craft. They were clean, respectful of things in my home and overall pleasant people. I could not be more pleased!

Liz was amazing to work with Liz was amazing to work with! She answered all our questions, offered advice in picking flooring that works well with pets and stayed in touch regularly as we prepared to move and have the new floors installed. Installer was also awesome! He was friendly, asked questions to make sure he was doing what we wanted, offered recommendations for difficult areas, and the floors were spotless when he was finished, as was the working area. Everyone made this easy to decide and choose and work with!! Thank you Carpet One!!

We are very pleased with our new carpet … We are very pleased with our new carpet and flooring. Dave did an excellent job from start to finish. I will recommend him to others. Sarah was very helpful in guiding us in our selection of both our vinyl planking and our carpet. She also checked in with us during and after the whole process to make sure everything was going okay. We are very satisfied customers!

Another Home Run by Carpet One Carpet One in Ames makes the whole process of choosing, measuring, & installation of flooring seamless. We worked with Terra Rooney several times & in our latest project, chose carpet. Terra is great to work with, and Tom & Donja Esk were, too. They are true professionals, know precisely what they are doing, & very methodical in their approach. Our new carpet was installed beautifully & we couldn't be more pleased with the end result delivered by Tom & Donja! Thanks again, Carpet One, Ames!

Impeccable service We are return customers because of the knowledgeable, professional, and friendly service that comes with caring about the customers needs first. The high quality of their flooring is peace of mind in regards to lasting beauty and durability. This is our fourth return to purchase more flooring as we are almost finished with our home. With only two rooms left to finish, we will return again.