There customer service is fantasticic There customer service is fantastic. I love their product as well.

Disappointing, Not Recommended I purchased a Prussian Blue King Duvet set. The product that arrived was DULL in colour and not as advertised. I was told that I could not exchange the product despite the discrepancy in colour. It’s too awful to use so it’s sitting in its original packaging. I don’t believe most of their reviews are genuine either. It cost me close to $600, and they offered to refund $37 and give me a gift card for $50. Terrible product, service and false advertising. Don’t recommend it, save your money.

I ordered some pictures from Decor Lane… I ordered some pictures from Decor Lane in Nov 22 and as of 10th January 2023 I am still waiting for their arrival. I have emailed their customer service, used their chat line etc but cannot get a response from this company. They are just completely ignoring all emails. I will never use them again. Bernadette, Dublin, Ireland

This is the company I can trust I wasn’t clear about the print description then I contacted customer care team and promptly received the answer that completely satisfied me. I went to ordering and received the package without delay.

Loved my order I ordered a duvet and pillow cases with 1000 count Egyptian cotton and they were embroidered. They arrived a week before I was expecting and they are stunning. I loved the breathable fabric and all of the detail. The company reached out to me to double check the measurements were very kind. I'm so happy and satisfied with my purchase. Well worth the money spent.