Love my Leesa!! I am very happy with my purchase of my… I am very happy with my purchase of my LEESA bed. I absolutely love this mattress! It has provided the firm support that i was looking for and dreaming of. I had no issues or concerns with customer service, actually to the contrary my experience was very positive. Polite and friendly staff. I will definitely buy again!

The First Mattress We Love We ordered our Leesa mattress about 2 months ago. It is the first mattress we have ever owned that we LOVE. We have been sleeping so much better, with less aches and pains in the morning. Their website was easy to navigate and make a purchase. Our order was processed, arrived quickly and with no issues. The mattress arrived rolled up in a box, which concerned us at first, but after unrolling it and letting it 'rest' for a day, it was ready to sleep on. We've seriously, never slept so great. Now to find the perfect pillows....

Happy hips, lower back, and knees After doing a lot of online research and reading many, many reviews, I rolled the dice on getting my first bed-in-a-box and I'm so glad I did. Like several other people have mentioned in reviews, I'd thought some of the aches and pains I was experiencing (both at night while trying to sleep and the next day, upon getting up) were just the inevitable result of getting older. Nope! They were the result of me staying overly attached to a ten year old, 7 to 8 inch thick Tempur-Pedic. My 52 year old bod apparently needs more support than what a foam only mattress of those dimensions can offer, so I went with the Leesa Sapira Hybrid and could actually _feel_ the difference in my body after the very first night, especially in my lower back, hips, and knees. Movement is no longer something I have to think about or take my time with in the morning. I'm not exaggerating when I say that it's like suddenly being ten years younger! Incredibly happy with my purchase.

Delivery delays, bad communication We timed our mattress delivery for our move-in and there have been delays, which in themselves can happen. What I do not appreciate is the complete lack of communication about it. It is not normal for me to have to call to know why my mattress hasn't arrived. Every time I call, I get different information as well. I have been sleeping on an air mattress for the past two weeks. This is not what I expected from this company.

Leesa used Fedex, Fedex and Leesa hate customers! Leesa shipped our mattress via Fedex, who dumped the mattress on our driveway. Driver didn't ring bell, despite large note on front door asking delivery drivers to RING BELL. They did not text, or call as per the agreement, or bother to haul the 110LB matress up the 15 stairs for my 73 year old wife. That's Leesa/Fedex for you. Maybe next time they'll leave a note saying "Free Mattress".