Leesa helped me choose a great mattress! Leesa helped me choose the right mattress and figure out how to set up my new mattress. We love our new Legend Hybrid, just the right amount of support and "smooshiness!"

Very Quick Delivery Our items were delivered promptly and securely. I’m surprised by how quickly Leesa fulfills orders. Second time ordering a mattress etc. from them and still satisfied!

The best pillow and quick, free delivery. The Leesa pillow is by by far the most comfortable pillow I have ever had. I have battled insomnia for years, and this pillow does the job sending me off to dreamland and keeping me there for a good night's sleep.

The mattress is ok, customer service not ok The mattress is nice -- But the "white glove" delivery is not acceptable considering how much money you spend. It was delivered in an unmarked cargo truck brought up to my room by two delivery men in packages that were covered in a black soot. So to open the packages the soot got everywhere on my brand new rug then of course the hands were dirty from the soot and so it got onto my mattress. I wrote to complain and they gave such an automated "sorry" reply and something to the effect of "at least the mattress was wrapped." It shows me that delivery is really not something they care about once you order the mattres. Furthermore the delivery team couldn't speak English So I couldn't communicate to them to be careful about the soot and I had to wipe down the packaging and provide them with cleaning materials for themselves -- they set it up without explaining everything and left leaving some packaging material behind. The customer experience was not great. That plus the mattress isn't worth the money.

Delivery delays, bad communication We timed our mattress delivery for our move-in and there have been delays, which in themselves can happen. What I do not appreciate is the complete lack of communication about it. It is not normal for me to have to call to know why my mattress hasn't arrived. Every time I call, I get different information as well. I have been sleeping on an air mattress for the past two weeks. This is not what I expected from this company.