The mirror I purchased was delivered… The mirror I purchased was delivered damaged and I emailed the company the same day along with pictures. I received a response the following day and customer service apologized for the incident. Customer service was great, I didn’t have a hard time at all. A new mirror was shipped and delivered 3 days later, they were very prompt. I ordered the charcoal expecting it to be a dark color but it wasn’t, it was more on the grayish color but the color turned out perfect since it matched my new flooring. I gave it a 4 star because the product wasn’t exactly true of size. I purchased a 71”x 31” mirror and when I measured it, it was a couple if inches smaller in length but other than that I’m happy with mirror.

Such a scammy company Such a scammy company. It’s just impossible to reach them. They don’t respond to emails nor do the answer their contact phone. And this girl MANDY (whatever her position is in this ‘company’) has ZERO customer service manners, was just obnoxiously interrupting my every word. Do not recommend the company!! The mirror arrived broken! (Thank god we got our money back as I don’t want anything to do with this company anymore)

Beautiful mirror and exceptional… Beautiful mirror and exceptional customer service. Very pleased with the purchase. The Customer Service team is very helpful and happy to assist in case you need it.

They should probably wait until the… They should probably wait until the item is actually delivered before requesting feeback. The product might be nice but I can't say yet. However, this is the 3rd request for feedback so I am giving it. Still waiting for delivery. It's been 22 days. I reached out a few days ago to get an update but no response. They will send you a Fedex tracking number instantly, but factor in that there will be a weeks long wait while the product is in china.

My mirror came so quickly and it’s… My mirror came so quickly and it’s absolutely beautiful. Huge! Sleek, stunning and I can not believe how secretly cheap it cost! Shhh, don’t tell anyone because it looks expensive!!