The second order The first order. The mirror came shattered. I reported the problem and was issued a new one in stable condition. I love the mirror so thank you!

Damaged Item I ordered a mirror which arrived with multiple holes punctured through the box. As a result of this, the mirror was broken before I even opened the box. I started to open it and noticed small pieces of glass coming out of the bottom of the box, so I didn't even bother fully unpacking. I reached out immediately for a refund and still haven't heard back.

Was looking for a high quality mirror... Was looking for a high quality mirror for a bedroom. I looked around Target, Walmart, At Home, but couldn't find what I was looking for. I found Neutypechic through a google search, and I took the risk! Great quality of mirrors, and lots of variety in shapes. I bought a mirror that was out of stock, so Neutypechic's customer service quickly reached out and helped me find a new one. Highly recommend.

Mirror completely SHATTERED My oversized mirror was completely shattered upon opening the box. The box was slightly damaged, but the packing should have been done much better to prevent breaking. So so disappointing & customer service has been a pain to get in contact with. Seems as though the phone number listed is ringing directly to someone’s cellphone bc I can leave a voicemail (strange). I’m currently waiting on the company to respond to my email about hopefully replacing it.

The mirror broke in mail and never… The mirror broke in mail and never arrived. Wish they reached out to me about it but they were unaware. Customer service was good when I reached out. Sent a replacement. Beautiful mirror.