Never turned up Ordered a mattress, shipped in a day, never turned up and out of the blue got a message that it's been refunded. No reasons given. At least it's been refunded....

Not as advertised After a lot of research, I decided to give this mattress a try for my guest bed. The biggest reason was because the website stated that the mattress was made in the USA. The mattress arrives, and a big tacky sticker on the side of the box, says made in China. Disappointed with that! The mattress however is very comfortable, and I am very pleased with!! I would buy another.

❌DO NOT BUY FROM THIS COMPANY!! ❌DO NOT BUY FROM THIS COMPANY!!! If I could give them zero I would! Mattress is of very poor quality sunken after less that a month, I contacted them to return the mattress as per the 100 night return policy . They send a fake copy of a refund that doesn’t go into your account then just keep ignoring your emails.

Comfortable Mattresses, Great Customer Service, Definitely Recommend! Amazingly comfortable mattresses, and really friendly customer service. I would certainly recommend. Mattresses arrived quickly and well packaged. My partner found the topper that we bought to be too warm, (which is an issue with all memory foam, not specific to Inofia), and though found it nothing but comfortable I contacted Inofia who were wonderfully helpful and resolved our issue very quickly.

Impressed Mattress toppers are great. Had one 4 years, no issues, bought two more for daughters beds and difficult to part them from the beds now. Ordered using PayPal. Only one arrived, contacted inofia via email, very quick and apologetic reply + another topper arrived two days later. All in all good experience. So far the oldest topper 4+yrs old and no signs of sagging, holes or wear. I'd reccomend them. The website had better deals than a well known reseller so if buying I'd shop around