Blinds to Go a good value experience The information provided on the website was spot on, the instructions was spot on, once ordered they were delivered on time, they really are great value and simple to install a little fidly but that is to be expected just take your time, watch the install video several times and they go on easily. A++

UPDATED - Happy with product but hitting obstacles with website Update: I was able to submit my order before the sale ended, but hold sending the order to production until I could speak to a consultant. All the changes were made this morning by phone. My concerns were unfounded due to exemplary customer service! I've updated to 5 stars. New house. I initially ordered one blind with the spring loaded mechanism and happy considering the price. I ordered three more to finish the street side of the house with their softlift and was even happier with the mechanism. I then decided to complete the house with 6 more. Unfortunately, this is where I'm a bit frustrated. Tonight is the last day of the sale and when I logged in my ip was banned. No idea why this happened. I also can't pick the softtouch online. I have to call and order from a person. This will end up costing us around $300 we could have saved even though I am attempting to submit my order before the sale is over. If customer service sorts this out for me then it would be 5 stars. I wouldn't dream of paying more for blinds.

This company us a joke ,i had someone… This company us a joke ,i had someone come to the house she measured ,gave a check for half deposit i have not heard back from her .Your company doesnt seem to be able to track the order?The reciept was not emailed

DO NOT USE THIS COMPANY!!!!! I ordered blinds for my sunroom a year and a half ago and have had nothing but problems. The blinds were measured incorrectly, leaving 2 inch gaps in both corners and these are supposed to be custom blinds. Recently, all 12 of the blinds started warping preventing them from rolling up and the fabric started unravelling on the rollers. These blinds cost $3k and didn't even last 2 years. I was then told I had to pay to have them removed for service, even though they are under warranty. I would NEVER recommend or use this company again. Customer service is awful and so is quality.

BLINDS TO GO DOES NOT STAND BEHIND PRODUCT I purchased faux wooden blinds that did not close properly. After being sent bk for repair, they still do not close tightly (gap inbetween slats) The co is telling me this is normal & that I SIGNED A WAVER understanding that.I did not. My options r according to co : "up grade" to new blinds, at my expense, swap out for diff type window treatment (at same price) or live with them.....cause "under no circumstances r u being refunded ur money". And every single rep i spoke with. & there were many, were rude, uncareing to my siuation & acted like it was MY fault im in this situation. I feel they misrepresented exactly how the blinds would work (they worked perfectly on display wall) & i was assured they would be the same on my window. Not true. They also lied when they said i signed a wavier (that only THEY) have a copy of. Im disappointed, but lesson learned. I will now shop at mom &pop store, where integrity still matters.