$1000 product was not what was represented, had to pay shippping to return and refund was only $600! Will never shop there again. My daughter wanted an outdoor fountain and I found this site and suggested she choose one for her birthday. We were both excited. Once she assembled it, she realized it would only produce a slight gurgle of water, nothing like the magnificent flow water represented in the photos. I paid $1000 for it, she paid the $200 shipping to return it, and the company only refunded $600. This was an online shopping disaster.

Very Satisfied I am very satisfied with your company and love the little desktop fire place. It has been a show stopper at our cabin in the woods and our friends have all marveled watching it. I would recommend your company and have to several people.

We have been trying to get you to send someone to see why our fountain spurts water, making it unusable. This has gone on for months. Our contractor Isaac Oren has called you for help and perhaps an added part. We are very frustrated. We may discard the fountain if we cannot make it work correctly. It has never worked right but gotten worse over time.

5 stars Very pleased with my experience and even happier with my fountain. The company even sent me color samples to help with my selection. I will definitely be using them again for my next client's project.

Very disappointed I had terrible experience with this company, I bought a big joe bean bag which was utterly overpriced, too small even for a four year old and when I attempted to return I had to pay $30 for shipping it back plus I was charged 15% restocking fee and another $30 to cover their original shipping costs!! essentially this ended up costing me $70 for nothing... Complete disaster, will never order from them again.. Same bag chair on amazon twice the size is only $45 with free shipping and reasonable return shipping. This company should do a better job negotiating with shipping companies and do better job at customer service. The 15% restocking fee is ridiculous especially in cases like this as the chair was brand new! not used at all! there is absolutely nothing to restock..