Vicki Stephens-Jackson
GBI ordered the Whispering Creek Slate… I ordered the Whispering Creek Slate wall foundation. Absolutely beautiful to the eye, but horrible on the wall!! ALL YOU HEAR IS THE VIBRATING PUMP. No matter how many times I tried to buffer with the foam they sent me, which did not work.!; NO matter if the pump was on the LOWEST setting. It did and has not served the purpose I desired. I was seeking a water wall fountain that would seem as though I was lying on the ground next to a creek or river. IT WILL ONLY BE AWESOME IN A VERY LARGE SPACE, THAT OTHERS SOUNDS MIGHT, AND I MEAN MIGHT BUFFER THE VIBRATION. FOR ONE TO SPEND 5 HUNDRED DOLLARS AND GET THIS, WALL OVERALL VERY DISAPPOINTING AND I FEEL AS THOUGH I WAS TAKEN BY ONLINE FAIRY TALES. NO WHISPERING CREEK WATER FOUNDATION HERE. VERY IRRITATING NOISE FOR A MEDITATION ROOM
Cee
GBSignificantly changed price We were reviewing an outdoor fountain that was listed at $500. We worked with one person, and had emails about the cost and the color. We called back to order and were told the other person was gone, and the cost of the fountain was now $750. We sent the emails to them to let them know what we were quoted, but we were told that the price was the new price!
Toni Ryan
GBTerrible experience, quality of merchandise not as represented. One of the worst experiences I have ever encountered. Item was not as advertised. Owner refused to offer any satisfaction. Filed complaints with all consumer agencies in Vancouver, WA area. BUYER BEWARE!!!
Jeane Ziegler RN
GBThe best service experience ever! The sales people at soothing company were absolutely wonderful to work with. Everything they promised was done to perfection. My "logo water wall" was amazing and the installation video complete and easy to follow. One of the best experiences and investments I've made! Pure Skin LLC
Robyn Roth
GBunhelpful customer service and poor product Our fountain has leaked since we received it and we can no longer even use it as a fountain because of the waste of water and effect on the ground around it. when we first received it I tried to make several complaints with the company with very poor and limited responses. I would not recommend the company and regret my purchase as I essentially have a large bird bath and have only used the fountain 3 times in the last year and a half.