Right price, fast service, good followup. I would buy here again and suggest that others do also. You usually do not get through to a customer rep when you call. However, they always call back when you leave a message. Lean staffing probably enables their excellent pricing compared to other vendors.

Great price, good delivey, a few glass beads exploded The price and service was great. We did however have multiple glass beads literally blow up/explode while we were enjoying our fire pit outside. No the most safe, we do have a large amount of beads and out of the total amount approximately 3-4 beads exploded.

I have not receved my order from over a month ago. My order is very late. It has been over a month since I placed the order. It is very difficult to contact you through your web site. I have been very dissatisfied with my experience. I expect my order to be delivered immediately or a full refund.

Great service before and after the sale I ordered a grill, got a fair price, and quick delivery, and used the bill me later option with PayPal. Grill was mostly preassembled and easy to set up. There were some screws missing on the rotisserie assembly, and George responded asap to my email and sent replacements. Later, when under warranty the side light broke and the igniter failed, once again, an immediate email acknowledgement and the parts showed up. I will definitely repeat as a customer.

Whats going on?? My order has not arrived and to my knowledge after numerous phone calls hasn't even shipped??? As i said I own Blue Martini in Las Vegas and was planning on purchasing numerous pits and have paid someone to install this and coordinated the delivery and installation that was supposed to be done Friday?? Please let me know what the status is! Thank You