Somebody please tell me how to contact… Somebody please tell me how to contact a real person there. I bought 3 of the same rug. I received ONE. I have a dispute with my CC company now. I just want the rugs. Please if you have their customer service number I need it.

Absolutely awful Absolutely awful. I ordered this rug, the wrong rug arrived. I asked them to send out the correct rug. Instead they cancelled my order! I re-ordered .. Waited waited and AGAIN they have sent the wrong rug! To receive the correct rug will have taken months, and customer service is so slow!

Hats off to good customer service I just ordered my new rug. I haven’t received it yet but in speaking with Mary, she has been very accommodating and has given me great customer service. I look forward to enjoying my new rug soon. Thanks Mary.

Great experience! We had a great experience getting our rug here. They reached out to let us know that there'd be a slight delay in delivery, which I totally understood. I let them know we'd be excited to receive it whenever it comes. Nonetheless, the rug was delivered very quickly, even faster than I would have thought. And it's perfect, absolutely everything we wanted for our space. The colors are vibrant and true to the photographs on their website. I'd recommend!

Never received order... Placed an order in the beginning of January 2023. Did not receive my order even a month later, asked and they said they are in the earthquake region which is why it is taking so long but they would update me on the status soon. I've sent multiple inquiries and they have stopped responding and it is now almost April of 2023 and no order, response, update or refund. This site is FRAUD.