Martin McVicker
GBCustomer service was not helpful and… Customer service was not helpful and have template responses. Order was entered same day but paid for expedited shipping. They use FedEx but do not deliver on weekends.? Will respect Amazon delivery service much more going forward They did not have any great technical info either- what was I thinking? Will not use ecomfort again!
Steven Vela
GBNo issues here. Wow. Kinda surprised at the negative reviews. I placed a complex order for mini splits to include all installation parts etc. They kept me informed, shipped what they had immediately and have thus far honored their promise of excellent service. I had a linseed damaged in transit and they are processing a replacement. I have called for updates etc and they have always answered. Emails are quickly answered.
PJ Savage
GBDo not spend $1 with this company Do not spend $1 with this company. An absolute disgrace of a company. There is a manufacturer issue with the LG Mini Split unit that we recently purchased, leaks in the outdoor unit and in the coils in both heads. We only got this unit in June, 2022. Warranty avoidance with ecomfort is incredible. I provided Paperwork from licensed technicians, videos, invoices and still nothing from them. no accountability, nothing. STAY CLEAR
Adam
GBNothing nice to say… Unclear communication - damaged shipments - horrible service - not worth the savings. Choose a REPUTABLE company to work with.
Green-R Construction Admin
GBDO NOT ORDER FROM THIS COMPANY DO NOT ORDER FROM THIS COMPANY. They are not accommodating when there any issues. They don't care about customer service. They stated "since our prices are so low, we can't be accommodating. shop else where, where you know you can buy without issues.