Teri McNaughton
GBThe jacket was fine but didn’t fit… The jacket was fine but didn’t fit properly. We purchased it as a Christmas gift. Didn’t know there was only a 7day return policy. Contacted them and was essentially told “too bad for you”. Now we have a useless leather jacket that we paid over $160 for. BEWARE OF 7 DAY RETURN POLICY. This should be highlighted when purchasing.
Leah Abrahamson
GBHave a number that works to contact… Have a number that works to contact you! It’s so frustrating to have to wait until you reply back to my email… also make returns easier and less of a hassle.
Chris H
GBI recently order the brown leather Saul… I recently order the brown leather Saul trucker jacket from USA leather. The customer service was excellent and the quality of the product what exactly as described. I would definitely purchase additional products from USA Leather.
drdeborah
GBI ordered a beautiful leather jacket… I ordered a beautiful leather jacket for a friend's birthday. It arrived quickly and was better than expected. I received quick responses to my questions. I highly recommend USA Leather!
Carmelita
GBThe fantastic Customer Service The fantastic Customer Service! I was disappointed with the fit and quality of the jacket. i won't go into details, but I requested a refund thinking I also had to return said jacket, which would have incurred a cost on my part. Sometimes, I hate online shopping. This company not only refunded my full price, but insisted I keep the jacket to donate. The size was incorrect and I did not want to replace it. This cost them! This is the first time dealing with a company with such great trust and desire to really please their customers. Thank you Usaleatherjackets.com