Chris H
GBI recently order the brown leather Saul… I recently order the brown leather Saul trucker jacket from USA leather. The customer service was excellent and the quality of the product what exactly as described. I would definitely purchase additional products from USA Leather.
Kayla Duggan
GBDo not ORder from this company, fake. The jacket I ordered was 3 sizes too small poorly made fake and not what I ordered. The website says money back guarantee and free returns, that hasnt been true for me. I’ve been trying to get return label for 2 months they email me back with 3 options to get a different jacket or pay a restocking fee of 37.95.. or have store credit minus restock fee. I’m not paying to stock this item it shouldn’t be sold in the first place.
Sarmad Al-Bassam
GBGreat customer service and product Great customer service and product. The representative was quite helpful in communicating about the jacket and I greatly appreciated the calls to understand the issues and next steps on the return process. thank you for an excellent service and I will certainly be coming back to shop here.
Valued Customer
GBI ordered a jacket for my father I ordered a jacket for my father. The jacket that was ordered a men's size large. What was sent was made as a women jacket. (Zipper on the wrong side and made smaller). I did try calling the numbers and couldn't get in contact with them. I then tried emailing them and within a day they responded. They asked for pictures of the jacket. I did that. They then called me and offered me different options to make me a happy customer. I will say that at least they made the attempt to make things right. The jacket itself is very nice. I do hope this company makes the sizes and fixes the zipper to be a US standard because the product is very nice. I give them 5 stars for the jacket and 5 stars for calling me back. I do also hope they fix the customer service number. I think that would help with communication with the customer.
Jeremy
GBI ordered a tuxedo and I was very pleased… I ordered a tuxedo and I was very pleased with the price and quality of the suit. I had to exchange the pants for a larger size and I was very pleased with the response time and customer service I received. The suits seem to run as slim fitting, but give a nice tailored look at an affordable price point. Give em a try!