Vic Sanchez
GBWell the jacket that was sent was not… Well the jacket that was sent was not the jacket I ordered. It was poor quality. I ordered a Raiders jacket. The image was not what I ordered it was really bad image. Funny looking image. I requested a refund but I was to late to get a full refund. I'm not saving the jacket because it was poor quality. Just gonna get rid of it so no raiders fan can be seen with it.
Valued Customer
GBI ordered a jacket for my father I ordered a jacket for my father. The jacket that was ordered a men's size large. What was sent was made as a women jacket. (Zipper on the wrong side and made smaller). I did try calling the numbers and couldn't get in contact with them. I then tried emailing them and within a day they responded. They asked for pictures of the jacket. I did that. They then called me and offered me different options to make me a happy customer. I will say that at least they made the attempt to make things right. The jacket itself is very nice. I do hope this company makes the sizes and fixes the zipper to be a US standard because the product is very nice. I give them 5 stars for the jacket and 5 stars for calling me back. I do also hope they fix the customer service number. I think that would help with communication with the customer.
Teri McNaughton
GBThe jacket was fine but didn’t fit… The jacket was fine but didn’t fit properly. We purchased it as a Christmas gift. Didn’t know there was only a 7day return policy. Contacted them and was essentially told “too bad for you”. Now we have a useless leather jacket that we paid over $160 for. BEWARE OF 7 DAY RETURN POLICY. This should be highlighted when purchasing.
Jeremy
GBI ordered a tuxedo and I was very pleased… I ordered a tuxedo and I was very pleased with the price and quality of the suit. I had to exchange the pants for a larger size and I was very pleased with the response time and customer service I received. The suits seem to run as slim fitting, but give a nice tailored look at an affordable price point. Give em a try!
Kim Riley
GBCustomer service is amazing! Their customer service is simply amazing! The jacket I bought was too small in the waist. I requested a return. They asked for me to provide a picture of where it did not fit. I did and within hours was refunded and told that I could keep the jacket and gift to someone! Who does this? $120.00 jacket?