Great customer service and product Great customer service and product. The representative was quite helpful in communicating about the jacket and I greatly appreciated the calls to understand the issues and next steps on the return process. thank you for an excellent service and I will certainly be coming back to shop here.

Real Leather Jacket The jacket I ordered for my girlfriend and received was a good quality, real leather jacket. Unfortunately the size I ordered fit her a lil snug. However, in contacting USA LEATHER JACKETS, they responded to all of my emails, and in the end I was accomodated accordingly through the return policy process. I plan to place an order for the same jacket for my girlfriend, but in a larger size, which I’m sure will fit her better, and she will be happy with.

Have a number that works to contact… Have a number that works to contact you! It’s so frustrating to have to wait until you reply back to my email… also make returns easier and less of a hassle.

Customer service is amazing! Their customer service is simply amazing! The jacket I bought was too small in the waist. I requested a return. They asked for me to provide a picture of where it did not fit. I did and within hours was refunded and told that I could keep the jacket and gift to someone! Who does this? $120.00 jacket?

I ordered a beautiful leather jacket… I ordered a beautiful leather jacket for a friend's birthday. It arrived quickly and was better than expected. I received quick responses to my questions. I highly recommend USA Leather!