I ordered my large rug for my living… I ordered my large rug for my living room, after placing my order I was alarmed when I read reviews about this company. My rug was £239 and is 3m x 3m However I needn’t have worried my rug arrived with fedex in 6 days from placing my order. The rug is absolutely stunning, size, quality and colour is beautiful exactly what we wanted. I would definitely recommend and would absolutely order again from them. Ignore negative reviews maybe they were for a lesser quality cheaper product I don’t know, but ours is stunning 🤩

Lovely Choice of rugs. Lovely choice of rugs in lots of different shapes and sizes. Prices good. Can't yet comment on the actual rug purchased as only just ordered it. Website easy to manoeuvre round. Would have been better to have asked me for a review on Trustpilot after delivery to get the full service review.

I absolutely love this outdoor rug I absolutely love this outdoor rug. Looks like an indoor one but totally water resistant. Well worth the money!

Warning. Do not place an order with this company. The rug we ordered arrived damaged. I informed the company and sent photographs. They refused to collect item or send label for a return. Told to send back at my expense to an address in Switzerland or USA at cost of £60. I phoned the company and said this was not acceptable. I was told to cut the loose threads from the rug and keep it. After sending over 15 emails and making a call to USA I did get a resolution. But, I should have read reviews before I placed an order. The company is not in the UK and the quality of the rug we received was very poor.

Don't be fooled by the ".co.uk" website… Don't be fooled by the ".co.uk" website address. I purchased a rug for £79, when it arrived, the colours were nowhere near as vibrant as the pictures on the website. I enquired about returning it and was told it would cost me £61 as you cannot return them to their UK warehouse, they have to be sent to their warehouse in Switzerland or the USA........... I really wish I had looked at the "returns" section of their website first as I would not have ordered from them if that was the case. They did give me a "partial refund" of £24 but I'm still pretty much out of pocket with a rug that did not meet expectations