Nick
GBPlease do not order from this company… Please do not order from this company if you are based in the UK. I wish I had read the reviews first. This company is not based in the UK and has no UK return facility. I received my rug today. The quality is truly terrible. The rug has already started to fray and is incredibly thin. It honestly doesn't look professionally made. There is dirt embedded in the material and out isn't worth the money I have paid for it. This company is misleading in all its correspondence and while the shipping was quick and efficient, my experience of their products is appalling.
LA
GBAgree with all the one-star reviews. Agree with all the one-star reviews. I didn’t realise it’s a US company. I ordered 11 days ago, it’s not arrived yet. No UK customer service number to call. I’m a bit suspicious of all the “Delighted” reviews.
Paul Smith
GBAlthough called Rugs UK - its abroad Although called Rugs UK, until you get to the end they are all shipped from America, and not all rugs can be viewed by the room viewer - not available on all rugs! So we wait to see if its as described and colour etc
Ann Aslan
GBNice rug but Ordered a 6ft x 6ft rug and when it came it's lovely lucky it was exactly the colours I wanted, but I don't think I would order again just incase the colour wasn't what I thought seeing the company isn't based in the UK dispite the rug.co.uk. title..as it's to expensive to return abroad..and I didn't realise it wasn't UK based..
customer
GBEasy to search and very reasonable Easy to search and very reasonable. I have ordered rugs before from this site and always been happy with the product and delivery.