I ordered and paid for a calendar for… I ordered and paid for a calendar for my planner, received the wrong one, I called and they assured me they would send me the correct one. Never got it. Extremely disappointing. Never deal with your company again. Terrible customer service. Not worth the cost or the time, too bad.

Great Quality The wallet was great quality! But... my husband, whom I gifted it to, complained that it was too large and after a month of use (trying to get used it) bought himself a different wallet. Now we are stuck with an expensive wallet that we don't use.

What a Customer Nightmare and I live 40 Miles from Company! Purchased a belt on line and I live 40 Miles from their operation. Took three weeks for belt to be delivered and then they mailed the wrong size. Took another two Plus weeks to get a Return Authorization. They received the return in two days and that was two and a half weeks ago. Called Customer Service and inquired on my belt exchange and was told it was in process. That was 10 Days ago and still no belt. To say they have problems is an understatement and as far as Customer Service - What a waste of energy as they do not get any results other than make excuses for the company. I just left a message for a refund rather than an exchange. Wonder how long that will take? Suggestion - Shop somewhere else!

Nice Wallet - Poor Customer Policies I recently ordered this item from Bosca - OLD LEATHER Full Gusset, 2 Pkt Card Case W/ I.D.. I placed the order on Thursday of last week. I received it on Saturday and placed my cards into it on Sunday. I like the card wallet. The leather is nice and it has plenty of room for my numerous credit cards. BUT Bosca's customer policies leave something to be desired. On Monday, Bosca put my card wallet on sale for 45% off. I emailed customer service asking for a price adjustment. I was told no. It is against company policy. I could not return my item and re-order at the lower price since I had already used the wallet. You can only return unused items. Very poor customer policies which leave a bad taste in your mouth. One other thing - I submitted this review on the Bosca website and they have not posted it.

Great Products / Underwhelming Customer Service The products are 5-Star. Sadly, customer service is not. In January 2019, wrote a letter asking if a product would be located. To date (May 2019), I have not received a response. Also, I had to return a product and it took a month for the refund to be credited to my credit card. I had a Bosca wallet for 20 years which I loved. It was stolen and I tried to replace it. Customer service was disappointing. I now carry a Coach wallet.