What a Customer Nightmare and I live 40 Miles from Company! Purchased a belt on line and I live 40 Miles from their operation. Took three weeks for belt to be delivered and then they mailed the wrong size. Took another two Plus weeks to get a Return Authorization. They received the return in two days and that was two and a half weeks ago. Called Customer Service and inquired on my belt exchange and was told it was in process. That was 10 Days ago and still no belt. To say they have problems is an understatement and as far as Customer Service - What a waste of energy as they do not get any results other than make excuses for the company. I just left a message for a refund rather than an exchange. Wonder how long that will take? Suggestion - Shop somewhere else!

Great Quality The wallet was great quality! But... my husband, whom I gifted it to, complained that it was too large and after a month of use (trying to get used it) bought himself a different wallet. Now we are stuck with an expensive wallet that we don't use.

Warranty claim is a lie Warranty claim is a lie. Their wallets are of poor workmanship. They are nice to look at it, but not for everyday use. Their customer service in Ohio is pathetic. Google them and see for yourself the run down building they conduct their business from? If they take such a serious approach in their quality of products as they stated in their response. Why was I given such a hard time about a replacement. I sent pics of the damaged as per request and called multiple times looking for answer and all I received was the run about. Sorry but I do not trust a single word in your reply. Wallet was replaced 3 times, not 4 . This should tell you that their quality of their products is sub par. Bottom line is if you claim a lifetime warranty for defects, you should honor it. Otherwise its false advertising.

Leather quality... Hi! 1st of all, I've had 1 of your leather wallets for years!!! Have always thought the leather was superb! OK, the last one I ordered the leather is soo tight & stiff, that I honestly can't even get the cards out of the sleeve! So, what has occurred w/your leather quality over the years?

Dedicated Bosca Customer I have not used any product other than Bosca for years. The only change I make is the color. I buy a front pocket wallet that has a money clip, slots for credit cards, another space for important cards and a separate outer cover for my driver’s license that has a transparent cover to make it is easy to show as necessary. It meets all my requirements and is a quality product.