Quality product / excellent service Working with designer remotely for CAD design was a pleasure. Did not have an aggressive sales experience. Installing product was simple but does take a little time. Quality and finish is perfect.

Delivered safely Items took a while to receive but they were delivered safe for the most part. I lost the instructions but was able found them online. I was able to put them together. Closets seem sturdy and I can’t wait to hang them up in my closet. Will order more for the other closets in my house.

Modular Closets was responsive to all… Modular Closets was responsive to all my concerns and questions.The product was good quality and worked well.I am happy I purchased the unit from them. I would have given a five star review if the product was delivered in a timely basis and not damaged by them.I have never dealt with a delivery company that was so incompetent.

The product is robustly-built The product is robustly-built. I would have preferred a french cleat system (like IKEA's) where you hang the cleat level, then attach the cabinet. That makes hanging easier and would allow you to hit multiple studs more easily. I was lacking some screws in the packages. There was also one wrong instruction: You need the supplied "Euro screws" to attach the sliders into the cabinet, not the pictured countersink screws. Overall, I am happy.

Great experience at every level The design team was quick, knowledgeable and professional. After a final as built measurement of the closet, minor adjustments were needed to the dimensions. Those were completed in hours. All materials arrived as promised and everything was perfect. Packaging was sufficient in all aspects to ensure there was no damage. Assembly was quick and straight forward. During assembly we damaged a component which arrived the very next day after a brief phone call. Really can’t say enough about the excellent experience we had with Modular Closets. Great job all and thanks. Steve