I've had success ordering 2 rugs so… I've had success ordering 2 rugs so far. A little pricey, but the quality is definitely there. I wouldn't mind getting an annual email promotion as repeat customer. That said, they did offer 15% off my next purchase. The email responses to my questions were very much appreciated.

Just perfect... I have been browsing for an antique Persian( Afghan) rug for a month or so, this company's website was very easy to use . Purchasing super efficient. I was so excited when my package arrived. It was securely wrapped!!! I enjoyed opening my gift to me!!! The rug is gorgeous and clean. I love it very much !!! Local place had some new wool rugs, for less dollars....but just not the color or style choices. Thank you so much.

Happy Homeowner. My rug was delivered quickly to my… My rug was delivered quickly to my front door and securely wrapped against dirt, dust and rain. It was exactly as pictured and advertised. The rug was also heavier (thicker) than I anticipated and really like the feel underfoot. Couldn’t be happier with the product and service.

Exemplary First, your rugs are beautiful. Second, I can always find a rug that works in our space, and third, delivery time and execution is unbelievable. We love all the rugs we’ve gotten from you!

Mixed Review Your rugs are beautiful and reasonably priced. Plus you have an amazing selection of colors and styles. Your rugs are over the top!! They rate way over 5 stars!! Unfortunately, your customer support isn’t good. Sorry to say, it leaves a lot to be desired with a very complicated return system in which you cannot get anyone to help you. Ann Spies Young Livermore, California