Amazing customer service Amazing customer service. When I had trouble with my new inflator, I asked for assistance in figuring out what was wrong. Rather than trying to help with an unrecognizable problem, the company has sent a replacement at no charge. I’m very impressed and am now a life- long loyal customer! Thank you

I wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.

I have a broken garage air pump station… I have a broken garage air pump station that broke. I was sent a return label and told that a replacement would be sent that day or the next. I have yet to get another response.

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

I'm very appreciative of the response… I'm very appreciative of the response to remedy the problem with the tube that I originally purchased and the the issue with the next tube I was given. I like this product and have been through 5 tubes in the past 3-4 years due to the conditions of my surrounding. I live in AZ and ride on sidewalks but clearly the trees/bushes do not make it a friendly place for rubber tires. I will continue to purchase this product in the future as it does work, this last incident was a fluke where the valve became clogged from the slime itself.