Jim Melrod
GBSuperior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.
Susan S.
GBGreat customer service The company was responsive to my concerns. Their representative,Pam, was very helpful and professional. I was pleased with my experience and will definitely look to purchase Slime products in the future.
Michael Alcorn
GBGreat Customer Service I bought an inflator last year but blew the fuse immediately and that size and amperage was difficult for me to locate so an email to Slime Central was returned by Karen H. She kindly mailed some fuses to me, no problem. Then when I pulled out the unit to insert a fresh fuse, I found that the inline gauge had separated from the hose which made the unit unserviceable. Another message to Karen H. and problem fixed 👍 Thanks Karen
Michelle
GBI'm very appreciative of the response… I'm very appreciative of the response to remedy the problem with the tube that I originally purchased and the the issue with the next tube I was given. I like this product and have been through 5 tubes in the past 3-4 years due to the conditions of my surrounding. I live in AZ and ride on sidewalks but clearly the trees/bushes do not make it a friendly place for rubber tires. I will continue to purchase this product in the future as it does work, this last incident was a fluke where the valve became clogged from the slime itself.
Neil Nickla
GBReceived flat tire repair kit (analog #… Received flat tire repair kit (analog # 50122) as a gift. Numerous times used kit to fill car and bicycle tires that were slowly losing air and deflated from unexpected events. Customer rep Laura Gonzalez was very helpful after contacting company regarding problem with product. Although I have never purchased a product from slime this experience truly reflects how companies should do business. If I am ever in need of a slime product you have earned a customer for life.