GREAT customer service! The office called and apologized for the delay as the whole office was out with COVID. She found my email and had the replacement shipped out immediately! Great customer service like this is hard to find these days. Thank you for the great experience!

Vanessa Vanessa, the operator or customer service representative, was very helpful. Kudos to her. She helped me out, big time. Verified my confidence in Slime products. Had a problem and Slime stood behind their product!

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

problem with the pump We had a problem with the pump but when contacting Slime, they followed up immediately and went above and beyond and quickly replaced the pump.

I am writing truthfully on the slime… I am writing truthfully on the slime products I bought and am not a happy camper…. First it’s the “Deluxe Tire Tackle 13 piece “ bike tire repair & inflation kit …. I repaired my flat tires, I have five bikes …. with your products/ patches… the self adhesive ones that are in your repair kit…… Air them up and I alright … I can go riding in the morning…. Nope I go out the next morning and all of them are flat again….. so I went back to the store and bought another Slime Tire Tackle 33 piece ….. used them patches for my flat tires and Again same difference the self patches do not stick to the tube ….. so I’m pissed at this product that I’ve purchased from your guys and all I want for you to do is reimburse me for this repair kits that did not work for me …… I’m just being truthful with my review