I wrote a very negative review… I wrote a very negative review yesterday about not receiving return phone calls or emails. This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses. I feel it is only fair to correct my review on that account. The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate. In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return. She will send me a rechargeable portable air compressor, in return. Thank you.

Superior customer service All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

I purchased a tire inflator and haven’t… I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!

Great Customer Service I bought an inflator last year but blew the fuse immediately and that size and amperage was difficult for me to locate so an email to Slime Central was returned by Karen H. She kindly mailed some fuses to me, no problem. Then when I pulled out the unit to insert a fresh fuse, I found that the inline gauge had separated from the hose which made the unit unserviceable. Another message to Karen H. and problem fixed 👍 Thanks Karen

Great customer service The company was responsive to my concerns. Their representative,Pam, was very helpful and professional. I was pleased with my experience and will definitely look to purchase Slime products in the future.