Great Service! Perfect Fit Excellent company to do business with. Needed a new Stainless Steel grill grate. Grill Collection had the exact grill I needed at a good price. The grill grate shipped quickly and was well protected in the shipping box!

Overall not a bad experience Overall not a bad experience, but the stove sat in a warehouse here for 15 days before they delivered it. Overall I’m satisfied.

Wanted to place an order for a green… Wanted to place an order for a green mountain grill part, entered all the necessary info, then found out shipping is flat rate cost of 59.99 on a 3.00 part. Sent numerous emails to customer service with no response. Shipping on anything under 200.00 is still 59.99. The shipping costs are ridiculous. Would never recommend this place to anybody, if I could give them minus stars I would. Place is a complete joke. Don't waste your time or money.

Great Experience! Great website, great order-taking, excellent price, quick shipping-- I love these folks! There was one small issue regarding communications in the shipping process. Basically, the company and the shipper were not in step. Fortunately, I returned from a business trip early and was able to receive the grill. I hate to think of that box sitting in the rain at the end of my driveway for two days! Would I buy from them again? Absolutely! Would I recommend them to family and friends? Already have!

Stay away from this company Truthfully, worst buying experience ever. I would stay away from these people. Purchased two items on December 10. Several days later I was told they were backordered until December 20 and then until January. When the items showed up, the delivery guy would not let me inspect them and I was told I had to inspect them before accepting them. Delivery guy left to return them to the warehouse and then I was told shortly thereafter that I have to pay over $500 to have them redelivered. The entire process is flawed and incredibly unprofessional. Truthfully, I don’t think this company has any people working in the United States has all the support conversations were from across the world. I would stay away from this company.