did purchase online but had to call rep… did purchase online but had to call rep about sales tax exemption. wasn't able to enter code but rep credited amount back immediately after transaction. just waiting on delivery. quick pick up on phone call to company.

The best thing about Express Flags was…customer service. The best thing about Express Flags was that when they received my order they checked it and immediately called me to let me know there were some back ordered items, and needed to know if I wanted to continue my order with what was available. It was very helpful to me.

The Exact Correct Items ~ Delivered Prior to Expectation!! Thanks, Express Flags. Our flagholders for display of flags on Memorial Day are perfect with the parts supplied. Exactly as described, good quality, and delivered quickly. This is service beyond expectation ~ Thanks!!

I was extremely satisfied with the… I was extremely satisfied with the customer service associate I spoke with who clarified the different types of materials and areas of use. I purchased a 3x5 American Ultima Polyester Flag. I am very proud to say the flag is made in America and of good quality and attention to detail. I also purchased 50 foot of lanyard, stainless steel snaps, and snap covers, Orders were processed and delivered within 3 or 4 days. I will definitely use EXPRESS FLAGS to order my flags and accessories for my flagpole. Thanks for the quality items at a good price you have to offer.

Great Customer Service! Fedex lost my order. I've never had anything like this happen before and didn't know what to do. I called Express Flag's customer service number and the representative Crystal was extremely helpful, friendly, and professional when I reported the problem. I was told they would look into the situation and get back to me. I was contacted later that same day and was told a replacement order was being shipped out. To my surprise and relief it arrived the very next day. I highly recommend doing business with this company.