Michael
GBWas searching for a specific wood… Was searching for a specific wood chipper...they went above and beyond to ensure I received the desired wood chipper. Followed up with a message after I received...These guys are a 5 star...! Thanks
Brian
GBAll aspects of transaction were good, except... All aspects of transaction were good, except one - UPS freight is the only delivery option. UPS delivery is clearly stated as curbside, which means where your driveway meets the street. You need to a way to move a 450 lb. crate. The chipper itself is powerful, with heavy duty construction. The price was good and well worth spending extra - it does the job as advertised.
Roger
GBHad a great experience Ryan worked with me to answer my questions and processed my order immediately. I purchased the Powerking 34 ton splitter. Due to no fault of Ryan's the splitter does not come with assembly instructions. You better be able to figure out the small parts diagram to figure out how to put it together. The manufacturer has a video on YouTube showing the assembly of their 42 ton which is much simpler than the 34 ton. It is astonishing a piece of equipment like this has no assembly instructions. I was also missing nuts, bolts and washers. Once I got it assembled it is a beast and I'm really happy I bought the kinetic. It's a shame the manufacturer either lacks the pride of their equipment or just doesn't care about their customers. This rant is totally directed a Powerking. Ryan is awesome.
Chef Joseph Parsons
GBjust very poor experience all they way around Not the greatest experience. Was shipped later than expected . So waited an extra week . Then when it finally arrived was missing a vital hose for operation. Then instead of overnighting the hose I waited another week. And It was shipped with hydro fluid in hoses that when uncrated leaked all over my pavers on driveway.. and the kicker is I thought I was buying a splitter with an 8 hp engine and showed up with 7hp So basically poor experience all the way around...Ryan was somewhat helpful but I as the customer was the one calling to figure what was going on.. poor way to run a business . If I ran my restaurant how they conduct business I would not have stayed in business very long...such an ordeal I haven't even used it yet just because of the long drawn out bad experience all the way around...
Frank Sawyer
GBNot really much to say. Not really much to say. This company was great to work with. I needed financing and they help me with that. When I was having a little trouble with the finance company they took the horse by the reins and help me get that straighten out. The product arrived in great shape and within the time frame I was quoted. Once fully assembled I put it to the test running some dried cedar through her and she worked like a charm. If I have a need for any of their other equipment I will be ringing their doorbell. Great company to deal with.