All aspects of transaction were good, except... All aspects of transaction were good, except one - UPS freight is the only delivery option. UPS delivery is clearly stated as curbside, which means where your driveway meets the street. You need to a way to move a 450 lb. crate. The chipper itself is powerful, with heavy duty construction. The price was good and well worth spending extra - it does the job as advertised.

Great Communucation Great Product It was a pleasure to do business with Wood splitter outlet. All questions were answered in the chat window and the Boss 16 ton log sptitter works incredibly well!

Had a great experience Ryan worked with me to answer my questions and processed my order immediately. I purchased the Powerking 34 ton splitter. Due to no fault of Ryan's the splitter does not come with assembly instructions. You better be able to figure out the small parts diagram to figure out how to put it together. The manufacturer has a video on YouTube showing the assembly of their 42 ton which is much simpler than the 34 ton. It is astonishing a piece of equipment like this has no assembly instructions. I was also missing nuts, bolts and washers. Once I got it assembled it is a beast and I'm really happy I bought the kinetic. It's a shame the manufacturer either lacks the pride of their equipment or just doesn't care about their customers. This rant is totally directed a Powerking. Ryan is awesome.

Good customer service before delivery… Good customer service before delivery and I haven’t had to use it since delivery. The product was exactly what I ordered and has worked perfect for my needs so far. I have 70 acres of tree farm so I have been using the chipper a lot and it has worked flawlessly so far. Thank you

They were great to deal with in every… They were great to deal with in every respect. After I bought the unit I noticed that one of the big box stores had the same unit for a few hundred dollars less. When I contacted Wood Splitter Outlet, they looked at the advertised price and more or less gave me a refund for the difference from what I paid. They did the same when I noticed the replacement blades on sale from yet another company. They stand by their prices and are very responsive. Also, the chipper arrived in only a few weeks after I ordered it. I would definitely buy from them again as their customer service is top notch! John