Great experience and follow through. Great experience and follow through. Ryan at WSO was communicative, diligent and caring about my order. There was a small issue that occurred in delivery, he followed up and ensured the order went through as intended. I cannot recommend him more highly - he runs an internet business the way you want everyone to. Rest easy and have confidence. Will return when the time comes....

They were great to deal with in every… They were great to deal with in every respect. After I bought the unit I noticed that one of the big box stores had the same unit for a few hundred dollars less. When I contacted Wood Splitter Outlet, they looked at the advertised price and more or less gave me a refund for the difference from what I paid. They did the same when I noticed the replacement blades on sale from yet another company. They stand by their prices and are very responsive. Also, the chipper arrived in only a few weeks after I ordered it. I would definitely buy from them again as their customer service is top notch! John

just very poor experience all they way around Not the greatest experience. Was shipped later than expected . So waited an extra week . Then when it finally arrived was missing a vital hose for operation. Then instead of overnighting the hose I waited another week. And It was shipped with hydro fluid in hoses that when uncrated leaked all over my pavers on driveway.. and the kicker is I thought I was buying a splitter with an 8 hp engine and showed up with 7hp So basically poor experience all the way around...Ryan was somewhat helpful but I as the customer was the one calling to figure what was going on.. poor way to run a business . If I ran my restaurant how they conduct business I would not have stayed in business very long...such an ordeal I haven't even used it yet just because of the long drawn out bad experience all the way around...

Was searching for a specific wood… Was searching for a specific wood chipper...they went above and beyond to ensure I received the desired wood chipper. Followed up with a message after I received...These guys are a 5 star...! Thanks

Professional Operation Ordered a Power King 5 inch wood chipper that was on-sale W/electric start & extended axel & included shipping. Verified price & extras by phone W/Ryan before I ordered, he confirmed them as included. Placed the on-line order and received a confirmation. Item arrived in large semi, lift gated to ground at my barn door. I do recommend you have someone to help you if you do not have equipment to move a small 450 pound pallet. A large furniture dolly would probably work too. All in all, a good experience. I recommend Wood Splitter Outlet as a retailer for wood/timer equipment.