Fantastic! Arctic Spas was fantastic to work with. We would recommend them without reservation to anyone looking for a great experience. We love our arctic spa!

Provided a pleasant no pressure informative and buying experience First and foremost there was no pressure at all in buying this spa. We have looked at other brands and felt we received te most and best or our money. We received very personal treatment and Christian really understood what we were looking for. We have the Klondiker model and it is perfect for our family.

Mark Welch is fantastic I actually am having tremendous difficulties with my Artic Spa that we bought here in Sweden that’s because the dealership here has been so terrible. However, Mark Welch from Utah office has been unbelievably helpful and kind and terrific I think without his help, my wife and I might’ve just burn down this entire spa, which is still having trouble overheating, but Mark has been incredible, helping us every step of the way from the US all the way to swim. If I were Artic Spa, I would give this guy, a big Raise!!!!

Best purchase ever, no pressure, delivered awesome spa as promised!!! Christian and crew are Awesome. Not only do they know hot tubs inside-out, so they can answer any question, you may have, but they take the time to make sure you know all about then too. There was no pressure, just answers. They even invited use to come down and try one out in the store. Ours Klondiker was ordered in Aug. of 2011 and installed in Sept. without a hitch. Christian helped use find an electrician to install the power box, then he come out to setup the tub the next day. We're looking forward to our second yearly maintenance. That's the only time someone needs to come out. It works (and feels) better then they claimed, and would recommend Arctic Spas and Arctic Spas Utah to any one wanting the best. We stop in all the time just to see whats new and say "Hi" to our friends there. Can't say enough about both, Christian and his staff, who will do what it takes to make you happy. Arctic Spa is great too, they makes a first class product, and go the extra mile to not only keep up with what's new, but leading the way.. Awesome!! Mark and Jackie

Customer Service More Important Than The Sale. I have been looking and researching swim spas for the last two years. I was literally just hours away from making a purchase from another dealer. I decided to call Arctic Spas at the last minute as they had previously given me some information, and a few things about the build quality of Arctic Spas intrigued me -- one of which was the insulated cabinet instead of the blown on insulation of other manufacturers. Upon calling them, I explained what I was a out to purchase and a price and asked what they had in comparison. They researched a bit and called me back within an hour and gave me a quote. I drove the 40 miles to the shop and spoke with the employees and the owner. They were extremely helpful and were more concerned about the customer service than getting me out the door with a new spa. Needless to say, I walked out of the store with a new spa. The spa came in a week or so behind schedule but I was kept in the loop as time progressed. The spa that came in was stained already though I ordered it unstained. They gave me several options to remedy the issue. All options were fine, they actually went above and beyond.. I would recommend Arctic Spas to anyone.