Jim and Cindy
GBProvided a pleasant no pressure informative and buying experience First and foremost there was no pressure at all in buying this spa. We have looked at other brands and felt we received te most and best or our money. We received very personal treatment and Christian really understood what we were looking for. We have the Klondiker model and it is perfect for our family.
Paul Spackman
GBCustomer Service More Important Than The Sale. I have been looking and researching swim spas for the last two years. I was literally just hours away from making a purchase from another dealer. I decided to call Arctic Spas at the last minute as they had previously given me some information, and a few things about the build quality of Arctic Spas intrigued me -- one of which was the insulated cabinet instead of the blown on insulation of other manufacturers. Upon calling them, I explained what I was a out to purchase and a price and asked what they had in comparison. They researched a bit and called me back within an hour and gave me a quote. I drove the 40 miles to the shop and spoke with the employees and the owner. They were extremely helpful and were more concerned about the customer service than getting me out the door with a new spa. Needless to say, I walked out of the store with a new spa. The spa came in a week or so behind schedule but I was kept in the loop as time progressed. The spa that came in was stained already though I ordered it unstained. They gave me several options to remedy the issue. All options were fine, they actually went above and beyond.. I would recommend Arctic Spas to anyone.
Sky Galli
GBTo long to get it!!! I hope it's as good as you say.
Larry Mainers
GB1st Customer in Utah to own the Summit XL As i understand it we were the first to own the new Summit XL in Utah. In spite of a snow storm the Arctic Spa team came through. The guys delivered and setup our huge spa in just one day! Great job in spite of the 16 inches of snow that made both delivery and the the removal of our old spa difficult. Friendly, knowledgeable, and on-time. Thanks Arctic Spa!
Betty Carrigan Customer Email
GBSimply the best! After shopping around with all of the spa companies we were so happy to find Arctic Spas. Christian Staples is very knowledgeable and never did we feel any pressure. He addressed all of our concerns and needs. He gained our trust and we couldn't be happier with our spa. During set up, Brett took his time and helped us understand the workings of our spa taking away the fear we had. The follow up and availability to answer our questions is such a value. I fee like we became part of the Arctic Spa family! Thanks, Christian & Brett for all of your support.