Two Grills Purchased I bought two Weber grills from BBQGrills in 2023 for two homes that I own. Both came on time and were expertly delivered right into my garage. I assembled them without difficulty and followed the Weber instructions. BBQGrills pricing and service was excellent for both grills. Thank you.

Ordered a grill cover Ordered a grill cover. Have tried emailing and calling with no reply or answer. They have replied to emails with auto-reply that someone would contact us within 12 - 24 hours, it’s been a week with no response. Worried we’ve been scammed. :(

When I was looking for a built-in… When I was looking for a built-in barbecue and side burner, I searched the web for grills and pricing. I came across BBQ Grills.com and they have good quality appliances at a great price along with free accessories. I have used these appliances for a year and work flawlessly. Great company and good customer service.

Having ordered my Memphis Grill during… Having ordered my Memphis Grill during Apr of 2021 (mid-Covid) created its own challenges. I didn't receive the grill until Jan 2022. Ryan Maltbie was great to work with and very communicative. So, thank you for that. The grill, however, is very particular and is very difficult to fire up. When it finally starts (sometimes taking 20 minutes of smoke before the ignitor flames up), it does heat up fast and cooks great. Also, the screen has to be rebooted, nearly every time I use the grill. This is somewhat disappointing for a $5k+ grill.

I bought a 44-inch Napoleon 700 series… I bought a 44-inch Napoleon 700 series and the roasting system here at BBQ grills...after making the purchase I decided to review the opinions of previous buyers and I must admit that I was quite concerned about a few negative comments but no longer I could cancel the purchase. I made it on March 20 and waited 72 hours, as they say, to receive the shipping update, which did not happen on the 5th, I sent an email that was not answered, on the 10th, that is, March 30, I called by phone and they immediately answered me. a lady who informed me that that same day all my purchases would leave the warehouse and that's how it was immediately changed the status of the order and the information of the carrier that would deliver my order and on April 11 I received everything in perfect conditions. I had to Call to get my order out but from then on everything was perfect.