They are not telling the truth about…shipping within 72 and they do not have product in stock as stated They are not telling the truth about shipping within 24 to 72 hours, I order a Halo Flat top, they are 2 days behind the 72 hours and they have refused to issue a credit or issue a tracking number, these people are unprofessional, dishonest and DO NOT have the HALO FLAT TOP IN STOCK as stated on the website

I bought a 44-inch Napoleon 700 series… I bought a 44-inch Napoleon 700 series and the roasting system here at BBQ grills...after making the purchase I decided to review the opinions of previous buyers and I must admit that I was quite concerned about a few negative comments but no longer I could cancel the purchase. I made it on March 20 and waited 72 hours, as they say, to receive the shipping update, which did not happen on the 5th, I sent an email that was not answered, on the 10th, that is, March 30, I called by phone and they immediately answered me. a lady who informed me that that same day all my purchases would leave the warehouse and that's how it was immediately changed the status of the order and the information of the carrier that would deliver my order and on April 11 I received everything in perfect conditions. I had to Call to get my order out but from then on everything was perfect.

When I was looking for a built-in… When I was looking for a built-in barbecue and side burner, I searched the web for grills and pricing. I came across BBQ Grills.com and they have good quality appliances at a great price along with free accessories. I have used these appliances for a year and work flawlessly. Great company and good customer service.

A true family-owned small business! A true family-owned small business that cares about each order. I had been researching the perfect grill for quite some time and when I was ready to pull the trigger I happened to stumble across BBQGrills and I’m thankful that I did. The prices were competitive and what stood out to me is that this is a true, independent small business with unbiased reviews, unlike other online retailers who happen to also own their own line of grills (ie. BBQ Guys and Blaze). The team at BBQGrills reached out to me personally after my order and answered all my questions and supported me even after delivery. Thank you for everything!

Two Grills Purchased I bought two Weber grills from BBQGrills in 2023 for two homes that I own. Both came on time and were expertly delivered right into my garage. I assembled them without difficulty and followed the Weber instructions. BBQGrills pricing and service was excellent for both grills. Thank you.