I am on order to receive one of your… I am on order to receive one of your products as an appreciation gift from one of our counterparties. I received an email notice from Planting Tree re: its delivery. Customer Information on the email had my address as the Billing Address. I simply wanted to confirm that I was not going to be billed for the item. Eileen S and Melissa J responded to my email expeditiously. I only wish Sprint and Cox Cable would be one-tenth as efficient as these two!

Unhappy Plant Arrived For Friend's Birthday Gift The plant is alive, but the tips were cut off, the root ball was much smaller than the container, and leaves were falling off. May have even been some dead branches (this plant shipped to a friend as a gift). So far, I am unimpressed, but hopefully they will offer some sort of compensation. So far they have been responsive but are requiring evidence rather than immediately trying to make it right. I splurged for a "large" plant and my friend received a dinky, unhappy one for her birthday. :(

Bitter freeze results in warm relations Lost some Loropetalum during the extended hard freeze in Gulf Coast of Texas. While waiting to see if they were dead or dormant, Planting Tree advised me what to do and how long to wait before replacing. Excellent communications with Lisa. My plants were out of warranty but Planting Tree went the extra mile and offered a substantial discount for those plants and any additional plantsI need. This will be a big help as we lost a number of our established plants too. I continue to highly recommend Planting Tree. Milton

Terrible packing job Plants sent are large, and even had a few buds. However, I purchased two 3 gallon hydrangeas and they were packaged together in one box with minimal packing material to secure them. One plant was completely out of the planter! For the price, I would think more effort would be put into making sure your purchase arrives securely.

Impressed in Texas PlantingTree has now filled out our new front yard with their plants - almost 50 plants in total, so far. Every single plant has been of very high quality and expertly packaged and shipped. Their prices are competitive with local nurseries - and we can get exactly the plant we want from PlantingTree's extensive selection. I highly recommend them! Now on to the backyard...