Buyer beware!! Buyer beware!!! Do not go to this company! You will lose all your money and never get your products or only partial delivery. The customer service is horrible and they do not care if you didn't receive your product. It doesn't even matter if you have the insurance!!! Buy your plants somewhere else.

SummaryBuying trees online is gamble. Last August we purchased six Limelight Hydrangea trees. They came with just a few leaves, but we were told it was fine as they were trimmed for shipment or some other reason. Our very professional landscaper planted the trees immediately on delivery. The trees did not grow any new leaves before the winter. And now only one looks +/- OK and one has died. The company could only offer 50% on replacement.

Impressed in Texas PlantingTree has now filled out our new front yard with their plants - almost 50 plants in total, so far. Every single plant has been of very high quality and expertly packaged and shipped. Their prices are competitive with local nurseries - and we can get exactly the plant we want from PlantingTree's extensive selection. I highly recommend them! Now on to the backyard...

Nonsense customer service and bad quality of plant I got the hydrangea in January when it's in dormant, I cannot verify whether it's in condition or not. So I wait until July and found it's still not active growing, then I get back to PlantingTree, and the customer service said they cannot do anything about it because I didn't plant it in ground based on their policy. First, there is no instruction or rule provided saying I have to plant this 3 gallon hydrangea in ground immediately. Second, how I can plant something in ground without knowing it's still alive?! Third, I don't believe not planting in ground is the reason to this bad quality plants as every plant start from planter. Without any growth, why they need to be in ground? This is nonsense and waste my money and time, I will never purchase anything from this website.

Redbud Tree Order I ordered two Eastern Redbuds, paid for a warranty, and asked that they please choose full, well-shaped trees. They arrived with leaves full of black spots and holes. One's shape was okay, the other was scrawny, with a trunk that wasn't straight, and with a weird, sparse branch pattern that formed a "V" instead of being well spread and full. It was truly pathetic. I called and complained, and they deflected my concerns, telling me the black spots were cosmetic (they looked very much like fungus to me) and that I should wait to see how the tree fills out in spring. I found this absolutely unsatisfactory!