Szymon
PLDO NOT BUY DO NOT BUY This company does not care about its product or you - only your money. I've backed their 'Pico Max' on 5/30/21. I got 'Last call to update your shipping address' on 11/1/21. From that time all you can hear from them are excuses. They started working on a different project (CURA) while they still didn't deliver Pico. Awful experience, do not recommend
Scammed Customer
DEKickerstart. No Product. No Refund. Project was funded via Kickstarter in July 2021. They don't send any updates anymore. The Website-Support + E-Mail support has the same excuses since years. They are not supportive nor problem solving at all. The problem is "sourcing materials". Year over Year. A simple refund seems too much. They don't offer an alternative product nor an alternative solution. Instead this scammy company prefers negative reviews everywhere instead of happy customers.
Jen
GBThey’ll take your money & not run but also stonewall you Backed their Pico Max two years ago and still received nothing. April 2022 their last “update” on the project was “you don’t have these yet but buy our next thing!” and not a word from them since then despite dozens of comments from frustrated backers. Even projects that are falling apart maintain customer engagement by letting people know what’s going on…Pico doesn’t care about that. Every email I’ve sent is met with “you’re in the queue”. Do better, guys.
Angel K
GBNo delivery, no accountability I ordered an upgrade in Feb of 2022 and it is now ONE YEAR later and they have not sent anything. I’ve been reaching out regularly to get any sort of update and they either don’t respond at all or say I’m in the queue, I’m on the priority list, I’m going to get tracking because it’ll ship next week and it HASN’T after a whole year!! This entire company is a scam and I could never recommend them to anyone. It’s a different customer service person each time, and none of them could be bothered to actually help.
Crystal
GBWish I could give 0 stars Wish I could give 0 stars. Do not shop with this company. I backed their Cura 360 project in 2022 and still haven't received the device or any updates in over a year. Us backers have all requested multiple updates, and I've given my backer number several times to the Kickstarter email and Altifarm's backing company and never get follow up. This company appears to be a scam.