Jen
GBThey’ll take your money & not run but also stonewall you Backed their Pico Max two years ago and still received nothing. April 2022 their last “update” on the project was “you don’t have these yet but buy our next thing!” and not a word from them since then despite dozens of comments from frustrated backers. Even projects that are falling apart maintain customer engagement by letting people know what’s going on…Pico doesn’t care about that. Every email I’ve sent is met with “you’re in the queue”. Do better, guys.
Crystal
GBWish I could give 0 stars Wish I could give 0 stars. Do not shop with this company. I backed their Cura 360 project in 2022 and still haven't received the device or any updates in over a year. Us backers have all requested multiple updates, and I've given my backer number several times to the Kickstarter email and Altifarm's backing company and never get follow up. This company appears to be a scam.
Scammed Customer
DEKickerstart. No Product. No Refund. Project was funded via Kickstarter in July 2021. They don't send any updates anymore. The Website-Support + E-Mail support has the same excuses since years. They are not supportive nor problem solving at all. The problem is "sourcing materials". Year over Year. A simple refund seems too much. They don't offer an alternative product nor an alternative solution. Instead this scammy company prefers negative reviews everywhere instead of happy customers.
Sammy Fischer
DEGreat Products ... *WHEN* they ship I have a Pico and Picomax from Altifarm Verde. Both are honestly *awesome* products, so I ordered an Herbstation which has a "certified shipping within 48 hours" tag on the website (still as of today, Apr.25th) and the order is still "unfulfilled". Their communication has been mostly "yeah .. we got some problems with delivery". That's somewhat understandable, but after two months they still claimed "48 hours shipping". Anyway, after writing a scathing review here they finally shipped my Herbstation within a couple of days,though sadly with a US plug instead of a European. They should at least update their website with a "may or may not ship within the current fiscal year" tag and automatically keep their customers informed about problems, ESPECIALLY if they are not at fault (check Valco for some great ways to do that!) As I said, the shipping problems aside, their products are really awesome.
Clyde Stubbs
AUThis company is just a scam This company is just a scam. I backed their Indiegogo campaign nearly 2 years ago, still have nothing delivered, yet they are running new campaigns on Kickstarter. I managed to get in touch with them recently and they said my delivery address was out of area for Fedex (it's not) and asked for more money to ship.