I was pleased with the easy instalation of I was pleased with the easy instlation of the flag pole. I was very satisfied with the look of the pole. I was happy with everything until last Saturday we had a storm and after the storm my pole was bent. I was not falling over but it was bent, It was not a tornado or a huricane, There were some strong winds but the pole should not of bent. I purchased the long pole because I wanted every one to see old Glory. I have now brought it down about half way because I do not want to lose my flagpole. I could not recomend it to my neighbors or friends, Dissapointed Henry Ybarra

Do not honor warranty I purchased a 25 ft flagpole in 2019. It comes with a 5yr warranty. Its been a great solid pole for over 4 yrs. Two of my friends actually bought the same pole. The pole snapped and is still within the warranty period. Customer service told me they no longer carry the pole and cant honor the warranty. The pole is still available on the website so not sure why they honor the warranty. I didnt even want a new entire pole. Just the ground pole so i could my flag back up.

My first experience with Federal Flags My first experience with Federal Flags. The website is very professionally laid out. All products are colorfully displayed, details are clearly explained, and prices are posted. I phoned with a question and a very helpful and pleasant young woman answered all my questions. Voice communication is important to me. I'm old and have significant hearing loss from my Navy service. I simply cannot understand a word most young American women say to me. They don't speak English, they "chirp" in their artificial little-girl's voice. The phone representative at Federal Flags spoke clearly at a normal rate of delivery using a mature woman's voice. No chirp! The website provides clear instructions and is easy to use. I like it. I'll recommend you to anyone.

Complete garbage Complete garbage. Purchased an outdoor flag for about $950.00 and it lasted about 4 months. Contacted federal flags and was told that’s about how long they last!!?!!?

Flags are nice, but next day shipping didn't work out. The flags were good quality and overall what we were expecting. The low rating is due to the fact that I paid for next day air shipping, for an additional $108, and yet only 2 of the five flags that I ordered arrived the next day. The other three flags took 4 days from the date of the order. I have reached out to customer service, but they did not seem like they had a plan to refund any of the shipping fees.