Flowers lasted less than 2 months Flowers lasted less than 2 months! They began losing their color and turning white, dry, and breaking. When I contacted customer service, which was horrible. They were dismissive and have blame the customer for their subpar product. Don't waste your money!

No Guaranteed Valentine's Day Delivery Ordered guaranteed Valentine's Day delivery and paid extra for that. Over $700 worth of products and they delivered the package on the 9th of February. In the dead of winter middle of America, flowers sitting on the porch for several days no one to recieve them. Not even signature guarantee option for a $700+ flower order. Great job Venus Et Fleur. Never again will you rip me off. Previously had to cancel an order with them and that took over 30 min on the phone even though they admitted the fault.

They hate Christmas and their customers I ordered on December 12th with expedited Christmas shipping that they guaranteed would be on time. They waited until December 23rd to inform me that they ran out! Then they offered an alternative, which I accepted. And yet again they contacted me to let me know that they ran out of the alternate that they offered me! What an absolute joke. I have 2 orders missing, and another order received broken roses. Do yourself a favor and don't buy from them. I've spent over $8,000 with this company and they offered me a $20 gift card as an apology for missing Christmas. They don't care, and their awful reviews show it.

Wouldn't replace damaged display box Wouldn't replace damaged display box. The box was really pretty for this particular item and the item was meant to be a gift. Customer service wouldn't allow an exchange or replacement because they said the box was only for protection during transist. This is a company that largely produces gifts -- how else am I supposed to give a single rose to someone than in the box? Box had a massive dent right over the logo, would be a disgrace to give someone as a gift.

Dishonest business I placed an order on 12/6 and it did not ship until 12/18, I paid for it to be delivered between 12/18 and 12/23. Tracking information stated it wouldn’t arrive until 12/26. Called customer services multiple times just to receive the run around and then was offered a weak compensation. The first offer was 10% then 15% then 20% refund. They stated that a second order was shipped overnight and would arrive on time and it was never sent either. Whole company is a scam that took off because of social media. Buyer beware.