They refused to honor a discount code… They refused to honor a discount code they mailed me. They told me to place my order and they would refund me since the promo code wouldn’t work. After I did they refused to do it. Very unethical, I will not order again

Dishonest business I placed an order on 12/6 and it did not ship until 12/18, I paid for it to be delivered between 12/18 and 12/23. Tracking information stated it wouldn’t arrive until 12/26. Called customer services multiple times just to receive the run around and then was offered a weak compensation. The first offer was 10% then 15% then 20% refund. They stated that a second order was shipped overnight and would arrive on time and it was never sent either. Whole company is a scam that took off because of social media. Buyer beware.

I recently placed an order through… I recently placed an order through Venus, It arrived in 2 days and is gorgeous, just like in the pictures.They were packaged well and came with instructions for on going care. I also received a follow up with useful information. This isn't a cheap arrangement and isn['t for everyone, but considering how long they last, I felt it was well worth every penny I spent

Sad, Wilted, Curled Pedals Wilted, Curled, Hard Pedals I used Venus et Fleur previously and loved my arrangement, but this time my flowers (mixed orchids seashell) are sad and wilted and the smell was so powerful I had to keep them in the garage for a week. Just a hot mess at the incredibly steep price of $694.32. I contacted the company and sent photos asking for replacement for return, but I am being ignored.

Wouldn't replace damaged display box Wouldn't replace damaged display box. The box was really pretty for this particular item and the item was meant to be a gift. Customer service wouldn't allow an exchange or replacement because they said the box was only for protection during transist. This is a company that largely produces gifts -- how else am I supposed to give a single rose to someone than in the box? Box had a massive dent right over the logo, would be a disgrace to give someone as a gift.