I recently placed an order through… I recently placed an order through Venus, It arrived in 2 days and is gorgeous, just like in the pictures.They were packaged well and came with instructions for on going care. I also received a follow up with useful information. This isn't a cheap arrangement and isn['t for everyone, but considering how long they last, I felt it was well worth every penny I spent

Flowers lasted less than 2 months Flowers lasted less than 2 months! They began losing their color and turning white, dry, and breaking. When I contacted customer service, which was horrible. They were dismissive and have blame the customer for their subpar product. Don't waste your money!

Totally damaged! I received these an anonymous gift from someone, but unfortunately received the flowers totally smushed and damaged, definitely does not look like anything on their website. I reached out to them hoping they would send a new box, and they did not help at all! Said they couldn't find the order since I didn't know who purchased them, so they wouldn't do anything! Awful customer service for such an expensive product

Wouldn't replace damaged display box Wouldn't replace damaged display box. The box was really pretty for this particular item and the item was meant to be a gift. Customer service wouldn't allow an exchange or replacement because they said the box was only for protection during transist. This is a company that largely produces gifts -- how else am I supposed to give a single rose to someone than in the box? Box had a massive dent right over the logo, would be a disgrace to give someone as a gift.

Sad, Wilted, Curled Pedals Wilted, Curled, Hard Pedals I used Venus et Fleur previously and loved my arrangement, but this time my flowers (mixed orchids seashell) are sad and wilted and the smell was so powerful I had to keep them in the garage for a week. Just a hot mess at the incredibly steep price of $694.32. I contacted the company and sent photos asking for replacement for return, but I am being ignored.