Fine print return refusal I purchased two items for my snowblower for future use. I only needed 1 for a soon to be repair but ordered two because this snowblower company went under. I did not open the boxes till spring when I went to summer-ize my blower. Upon opening the box, I realized the parts I received were too long. Apparently there are two sizes... I called the company and was told since it is beyond they're 60 day return span, they would not accept them back for exchange. NO exceptions. It is their "policy". Policies are needed as a guideline but not written in stone. I just want to "exchange" them for the right size. The customer service agent there said he would not honor my request. I guess that is the last time I deal with this company.

Just as promised! Received my purchase within three days of order. Very nice rep I spoke to on the phone to make sure I purchased the correct parts. I will definitely order with them again!

Speedy delivery & perfect fit! I received my part faster than I expected. It was extremely well packaged and was a perfect fit! Definitely OEM quality. Thanks Equipatron!

Awesome and excellent service Great service and super fast shipping. Best prices on the internet for the mower parts that I was looking for. I would highly recommend this company. Thank you for superior service.

Very disappointed I chose the product and then found out that there was a problem with the system. This was very poor customer service. Dislike.