Janet Jones
GBDo your research and find someone else! My little yard was 90%weeds and 10% grass. tI hired them after they convinced me and guaranteed a successful outcome. They killed the little grass I had and the weeds remain. The service tech was supposed to return for a free analysis. He did not show. After several written requests i haven’t heard back from anyone. Even more concerning is that my dog suddenly began losing his hair in patches at the same time the product was sprayed. This is not a company to give your hard earned money to or do business with.
Bob Holloway
GBWe were not contacted for 2024 season We were not contacted for 2024 season. We hired another company to do our lawn this season. The company we hired did a treatment 3 weeks ago then Trugreen came same week and spread their treatment on top without contacting us. Now our one acre lot is burning. Trugreen will not return our calls. Horrible situation and total crickets. We are fuming mad. Utah Trugreen is a total scam.
Maynard Crum - QTB
GBFredericksburg I want to say thank you to technician Johnnie Chow, for his outststanding service I received last week. The care he shows in doing his job on the lawn and ensuring I am satisfied with the service provided. A true professional and exemplifies customer care. Thank you Johnnie.
Jay Shehane
GBTalked with a sales rep from Tru Green Talked with a sales rep from Tru Green, very unprofessional. He did not want to hear what i had concerns with when i called. Price jumped $ 200.00 since last year. When i told him that i didnt want the service that what no scheduled by me for tomorrow he simply said, " ok its cancelled ". Then went to the website took forever to actually talk with someone and they pretty much said the same thing. This company does not care about the customer at all or want to hear about any issues you may have.
Andrew
GBIf I could give negative stars I would If I could give negative stars I would. Prepaid for 1 year service. Made NUMEROUS calls asking when next treatment would be, as it seemed I was never getting serviced. Every call, I was told there was no record of my previous calls or pleas for help. After year service ended, service was canceled. Without telling me, they put me on a resubscribe list, so I started getting billed for a whole new year. Called to cancel, and confirmed on the phone FIVE times that I had a $0 balance and my subscription was canceled. They are now saying they have no record of my phone calls whatsoever, that my subscription is ongoing, and trying to bill me another $150. Being "fast tracked to speak with a manager" still takes "24-48hrs for a callback". DO NOT START THE SERVICE, YOU WILL NEVER GET OUT OF IT, AND BE IGNORED THE MINUTE THEY HAVE YOUR MONEY.