Lora Persits
GBIt couldn’t be worse service possible It couldn’t be worse service possible. My lawn service for which I paid 1200$ was never done. They would come in put a sign in my yard and leave. I have crab grass over growing all over my yard, bold areas and mold. I have taking pictures and planning on taking them to the court. Managers are never available when you call. I had one calling me back today ( surprise!), stating that they will “redo” my lawn and will “ fix it”, after receiving pictures taken by their own tech. My lawn never looked as bad as it is now after a true green company was hired to take care of it!
YWJ
GBPrice Charged higher than Price Quoted I had not signed up for service yet, but was gathering information after an email ad. Got a call back from a sales rep in North Georgia (?), based on the area code. First price quote was $976. I asked to take off one component (trees & shrub service), and the phone rep said new price would be $363 - Wow! I was all in!! I asked for the details in an email, so I could discuss with my family before committing. Email came showing price as $636. Numerical transposition mistake? After reading the tons of negative reviews, I think not. :-(
David Johnson
GBNot what they said. I cancelled my service at the end of the last growing season due to issues with my last application - I watched as they only sprayed half my lawn and when I asked the applicator about this he got indignant and said he had covered the entire lawn. When I cancelled they said they would have a different applicator take care of my lawn if I did not cancel, I cancelled anyway. Three days ago I re-opened my account - my mistake. In looking at the satellite image of my property with grass areas supposedly delineated with each lawn area square footage listing and the total square footage they said was lawn I found they grossly inflated the actual lawn area. When I re-opened my account I was told that someone would come out and measure my yard prior to application but they could only do so if I re-opened the account. Trusting I wouldn't be lied to I re-opened the account with the assurance of a proper measurement of the grass portion of the property prior to application. Today the applicator rolled up and got ready to spray the lawn. I asked him if he was here to measure the lawn and he stated he knew nothing about that and wasn't equipped to perform measurements. I showed him the satellite image of my property and he agreed that much of what Tru-green indicated as grass was really stone and pavement. He told me that the satellite image must be from before the stone and pavement was put down - unless their satellite images are more than 15 years old that cannot be the case. I do not feel that Tru-Green has been honest and truthful in their dealings with me and I would not recommend them to anyone. I should have followed my first instinct and gone with someone else.
Erin Penny
GBTrugreen sprayed my house and it is… Trugreen sprayed my house and it is stained, it has been over 48 hours and I am still waiting for contact to be made. Hopefully, my siding is not ruined.
John Vandyke
GBMr Allen tucker from the Indian trail… Mr Allen tucker from the Indian trail nc office that I spoke to back on March 15 2024 said he would have someone come to my house and rectify the situation I contacted the office at that number it gets switched to another number I get a individual that doesn't know anything I spoke to a higher up. The woman that I spoke to was trying to resolve the situation. She contacted Mr tucker at the Indian trail location and had him give me a call and he did and told me on the phone that he couldn't get to me until 3 29 2024 that what he said on 3 15 2024 and guess what I called and there is no schedule for me. This location lies out there butt, there ratings for crap and I'm not going to use them. The Charlotte location is much better but they don't service Monroe area. SO DON'T HIRE THESE People THEY ARE TWO FACE LIERS. I CANCELED MY SERVICE THEY DONT DO WHAT THEY SAY.