Samantha Dominguez
GBI order 100 roses for my wedding and… I order 100 roses for my wedding and the roses arrived dry, dead I was not able to use them on my wedding after calling and emailing the company they refuse to refund me or resend the roses my wedding decor was ruined and they didn't even apologize to me instead they told me that there was nothing they can do for me ...horrible company and customer service well not my favo6
Mack
GBNever buy flowers from this place Never buy flowers from this place! If you want your flowers to arrive at all.. look elsewhere. I ordered 2 dozen roses a full 20 days before Valentine’s Day and was supposed to have them delivered 4 days before actual Valentine’s Day and instead of flowers I received an email saying that the flowers were not coming and my order was cancelled due to a delay in airlines.. I called fed ex international priority direct distribution and they informed me there were no delays. So all Flower Explosion will sell you is lies and disappointment. Do not trust this company if you need your l flowers on time or for any special occasion. They won’t come
DavidLocklear
GBDo not buy anything from this company Do not buy anything from this company, they do not stand behind the customer, no customer service. Ordered Easter Roses supposed to be delivered 03/29/2024 wasn’t delivered until 04/01/2024 customs held the delivery, Fed Ex called me , Flower Explosions tried to say it was weather delayed and that was beyond their control, only after they found out I threw the delivery away did they say I could have taken pictures of the flowers and the shipping label and the could have possibly exchanged the product. I told them I’ve three 84.00 dollars away before and would probably throw that away again, but I promised them not with their company, sorry company, sorry customer service. Save your money and spend it elsewhere. Disappointed and dissatisfied. D. Locklear
Tf
GBDon’t do it Don’t do it! I ordered 20 dahlias, 9 days before delivery date, then received a call that the dahlias are not healthy and the only replacement was 36 white roses, which btw, cost $15 cheaper. Refused to refund the difference. Flowers have been in Tennessee for 5 days and are suppose to be delivered to Seattle today. No refund. Told to review the terms and agreement which allows them to do this. they take zero responsibility for delayed or dead flowers. Stay away. This is a scam
emily
GBvery pleased! I was a little nervous about ordering our wedding flowers from an online site without many reviews but decided to give it a shot. We received our shipment on schedule and even received a follow up call to confirm they arrived. The flowers were beautiful and the cheapest deal I found anywhere. I was very pleased and would recommend flower explosion very highly!