aquasupercenter.com

1680 Fruitville Rd, STE 515, 34236, Sarasota, United States
image
1.40
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

0.00%

1

90.00%
About aquasupercenter.com

AquaSupercenter.com is an award winning swimming pool supply supercenter and is one of the largest and most visited resource for all things swimming pools, supplies as well as outdoor living. Aqua Supercenter is a INC500 Company and was the 2nd fastest growing retail company in America according to Inc. Magazine (#48th fastest growing company across all industries in America). The success of Aqua Supercenter is clear - its the dedication to what Aqua Supercenter refers to as *the true award winners*, the Aqua Customers! Our #1 focus is the top wants and needs of our customers, which is: lowest prices online without sacrificing our super fast shipping process, where 90% of all products ship same day and arrive within 2 business days; as well as continuing to innovate to make the purchasing process quicker, easier and available on any and all devices our customers use. We understand buying pool supplies can be difficult due to lack of proper identification on the pool equipment which is why we are always available by phone, text message, live chat, email, social media, etc. - we only hire pool professionals and we guarantee our products, our service and our advice. The facts are, 17 years later and over 5 million customers can't be wrong! We Thank You!

Tags
Contact Info

You need to Login first to submit your review.

image
Carmen Angeles
GB

Lowest Prices On Pool Pumps and Pool Chemicals Online Period Long time customer of 10 years now (yes, one of the only pool supply sites back then) - they have kept with their same friendly customer staff to build up relationships with, they are family run and is not afraid to lose money multiple times if possible to make a customer happy. Thank you AquaSupercenter.com & Affiliates!

image
Steph F
GB

BUYER BEWARE!! BUYER BEWARE!!! I ordered a large pool float ($70) which was advertised to ship the same day. The float did not ship until two weeks later. Upon receiving the pool float I noticed it was stained in several spots. I decided to fill it up anyway because stains don’t really affect the performance however there was a HUGE hole in the float causing it to deflate within 5 minutes. It all made sense..the stains, the taped box and the taped bag the float was wrapped in - this was a damaged returned item that Aqua Supercenter sent me. I contacted Aqua Supercenter several times asking to return this item for a refund since it was defective and they never responded. PLEASE DO YOUR RESEARCH BEFORE SPENDING YOUR HARD EARNED MONEY HERE. This business sells damaged items to consumers at normal retail prices and is also unresponsive once they have your money.

image
Kimberly
GB

BUYER BEWARE! I ordered and was charged for a Loop Loc Brass Anchor on September 29th and as of November 9th there has been no product delivered, no correspondence. I've emailed with no response. I've called the number from the website and the line says the number is not in service and quickly hangs up. The only other way to make contact is by chat box, but no one is there chat back. A TOTAL LOSS!! I Wish I had come here before going there. I was able to find what I needed on Amazon and got more for less, so beware of this site!! If you need anything offered on this site, try finding it somewhere else!

image
Brian Bulmer
GB

Complete Fraud. Takes order, charges card, never ships. And provides fake info to CC company when you dispute. AVOID! It's that simple, they attempt to sell items at less cost than the competitors. Then they charge your card on day one, and never ship. When you complain, you get a letter stating: "I have some bad news and possibly good news as well to some of you. We have been forced to stop all business operations at this time due to circumstances beyond our control (more info on this at the bottom of this letter). I’ve provided resolutions for everyone below. I take full responsibility for this and for that I am truly, truly sorry for the inconvenience we caused you. " They blame it on the card services" How a business like ours works is as follows: When you pay online using your credit card, what really happens is a ‘merchant processor’ is the one responsible to process your transaction and collects the money from your card and deposits it to us typically within 2-3 business days. Now…. Here is where the issue comes in… " Lastly: "I wanted to explain as we hear “you took our money and are not shipping our order” recently. Part of that is true, but we have not received any funds. We have shipped 100% of orders we were paid for. Granted, this is NOT your problem and it's so unfortunate as it’s honestly a lose-lose situation. Fact is we will take a loss and stand by our customers." When you open a dispute with your card vendor, they will respond saying they shipped the item and provide a fake tracking number. AVOID this merchant at all expense!!

image
scrappy1
GB

The best place to buy your pool supplies online! I was recently in need of a new motor for my pool pump, but I had no idea which one I should buy. I found AquaSupercenter.com and used LiveChat to speak with one of their customer service reps. What a great experience! The rep was very friendly and able to help me find the replacement I needed in less than 3 minutes. Once I knew what I needed, I shopped around other swimming pool websites and found that Aqua Supercenter had the lowest price by far! To top it all off, I placed my order on a Monday and the motor was delivered to me on Wednesday - talk about FAST shipping! Highly recommended!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow