Aqua Supercenter located in 1680… Aqua Supercenter located in 1680 Fruitville Rd STE 515, Sarasota, FL 34236 is an ABSOLUTE SCAM. They list on their website that that they are accredited by the Better Business Bureau, which is not the case since I’ve looked it up at this point. That is where I filed my original complaint. I ordered pool filters on August 20, 2020 because their website claimed to have them in stock. After about a week with no update. though they charged my credit card right away, I called and was told they didn't actually have them in stock and would be issued a refund. I have not yet received a refund for my purchase and now can't even get a hold of them. They don't answer phones, return voicemails or emails or deliver on the products they've charged for. If you don't have the products, that's ok. But then don't charge consumers and then REFUSE to provide a refund. Not sure what kind of business this is, but clearly, something very ILLEGAL is going on. Definitely should've read ALL reviews prior to trusting this place

The best place to buy your pool supplies online! I was recently in need of a new motor for my pool pump, but I had no idea which one I should buy. I found AquaSupercenter.com and used LiveChat to speak with one of their customer service reps. What a great experience! The rep was very friendly and able to help me find the replacement I needed in less than 3 minutes. Once I knew what I needed, I shopped around other swimming pool websites and found that Aqua Supercenter had the lowest price by far! To top it all off, I placed my order on a Monday and the motor was delivered to me on Wednesday - talk about FAST shipping! Highly recommended!

Complete Fraud. Takes order, charges card, never ships. And provides fake info to CC company when you dispute. AVOID! It's that simple, they attempt to sell items at less cost than the competitors. Then they charge your card on day one, and never ship. When you complain, you get a letter stating: "I have some bad news and possibly good news as well to some of you. We have been forced to stop all business operations at this time due to circumstances beyond our control (more info on this at the bottom of this letter). I’ve provided resolutions for everyone below. I take full responsibility for this and for that I am truly, truly sorry for the inconvenience we caused you. " They blame it on the card services" How a business like ours works is as follows: When you pay online using your credit card, what really happens is a ‘merchant processor’ is the one responsible to process your transaction and collects the money from your card and deposits it to us typically within 2-3 business days. Now…. Here is where the issue comes in… " Lastly: "I wanted to explain as we hear “you took our money and are not shipping our order” recently. Part of that is true, but we have not received any funds. We have shipped 100% of orders we were paid for. Granted, this is NOT your problem and it's so unfortunate as it’s honestly a lose-lose situation. Fact is we will take a loss and stand by our customers." When you open a dispute with your card vendor, they will respond saying they shipped the item and provide a fake tracking number. AVOID this merchant at all expense!!

Lowest Prices On Pool Pumps and Pool Chemicals Online Period Long time customer of 10 years now (yes, one of the only pool supply sites back then) - they have kept with their same friendly customer staff to build up relationships with, they are family run and is not afraid to lose money multiple times if possible to make a customer happy. Thank you AquaSupercenter.com & Affiliates!

They are a complete scam They are a complete scam, they charged my credit cards three times $2,688 each over $7,500 on Sept 8th and shipped nothing. They do not answer their phones or return emails and sent a form letter stating they got shut off by their suppliers and will be refunding our money we paid and never received what we ordered. They evidently have VISA and Mastercard scammed because ever dispute we have filed has been overturned they are con men of the first order and will end up in jail.